Mono77 Malaysia Platform Terms and Conditions

By accessing, registering, or using any part of the mono77 platform — whether through the website, mobile app, or any other channel provided by us — you explicitly and voluntarily agree to be bound by these Terms and Conditions and all related policies published on this platform.

If you disagree with any part of these terms, you are requested not to use the mono77 platform. Continued use of the platform after any changes to the terms is considered acceptance of the updated terms.

To register and use the mono77 platform, you must meet the following eligibility requirements:

• Be at least 18 years old at the time of registration. mono77 cares about the protection of young people and conducts periodic age verification checks.
• Be located in a jurisdiction where the use of online gaming platforms is legally permitted.
• Registering as an individual in your own personal capacity, not on behalf of another person or business entity.
• Not listed on any active self-exclusion programme on this platform or any related gaming platform.
• Never previously held a mono77 account that was closed or suspended due to fraud or a breach of terms.

Each player is only allowed to hold one (1) active account on the mono77 platform. Opening multiple accounts under the same name, phone number, email address, or identification number is strictly prohibited and may result in all associated accounts being suspended with balances held pending investigation.

During registration, you are required to provide accurate, truthful, and up-to-date information. This information includes:

• Full name as shown on your official identification document
• Valid date of birth
• An active Malaysian-registered mobile phone number
• A valid and accessible email address
• National ID number (MyKad) or a valid passport

Mono77 reserves the right to request supporting documents for identity verification (KYC) at any time, particularly before processing your first withdrawal or when unusual activity is detected on your account. This KYC process is a protective measure for the security of your own account.

Mono77 supports a wide range of user-friendly payment methods for Malaysian players, including FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, and GrabPay. All deposits are processed instantly upon confirmation from the payment processor.

Deposit:

• Minimum and maximum deposit amounts vary depending on the selected payment method and the player's membership level.
• Every deposit must be made using a payment method registered in the player's own name. Deposits using another person's account are not permitted.
• Mono77 does not charge any processing fees for deposits; however, your financial institution may impose their own charges.

Withdrawal:

• Withdrawals will be processed within 4 working hours once the application is approved and all withdrawal conditions have been met.
• The first withdrawal requires completed identity verification (KYC) before it can be processed.
• Mono77 reserves the right to request additional supporting documents for withdrawals that exceed certain limits as a compliance measure.
• Funds will only be transferred to a bank account or digital wallet registered under the same player's name.

Mono77 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and exclusive offers for VIP members. Each promotion is subject to specific terms stated on the relevant promotion page.

• Bonuses credited to your account are subject to the specified wagering requirements. These must be met before any winnings derived from the bonus can be withdrawn.
• Each player is only eligible to claim each type of bonus once, unless otherwise stated in the relevant promotion's terms.
• Mono77 reserves the right to void bonuses and related winnings if there is evidence that eligibility conditions were not met or that promotional abuse has occurred.
• Bonuses cannot be transferred between accounts and have no cash value until wagering requirements are fully met.
• Mono77 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.

All games available on the mono77 platform are operated according to the specific rules of each game, which can be found within the game interface itself. The following general rules apply to all game types:

• Game results generated by a certified RNG (Random Number Generator) system, audited by an independent body, are final and cannot be disputed.
• In the event of a technical interruption during a gaming session, any affected wagers will be returned to the player's account. mono77 is not liable for losses caused by internet connectivity issues on the player's end.
• The use of automation software, bots, or any third-party tools that provide an unfair advantage is strictly prohibited.
• Mono77 reserves the right to void or cancel any gaming session suspected of involving fraud, unauthorised collusion between players, or exploitation of software bugs.

Mono77 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all players. Players are required to conduct themselves respectfully across all platform channels, including during live gaming sessions and in customer support interactions.

The following conduct is strictly prohibited and may result in disciplinary action including account suspension:

• Use of abusive language, threats, or discriminatory speech towards other players or mono77 staff
• Attempting to hack, breach, or disrupt the platform's systems and infrastructure
• Sharing another player's personal information or impersonating another person
• Engaging in any form of money laundering or illegal financing through the platform
• Spreading false or misleading information about mono77 to other players

Mono77 reserves the right to suspend or close any player's account, with or without prior notice, if:

• There is strong evidence or reasonable suspicion of fraud, money laundering, or a breach of terms
• Player found to have provided false information during registration or the KYC process
• Account suspected of being used by an individual under 18 years of age
• Player violates any rule stated in this document
• Requested by competent authorities via court order or official directive

If an account is suspended for legitimate reasons, any unprocessed cash balance will be held until the investigation is complete. The balance will be fully returned to the player if the investigation finds no violation has occurred.

To the extent permitted by applicable law, mono77 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from unfavourable game outcomes
• Service disruptions caused by factors beyond our control, such as natural disasters, internet infrastructure outages, or third-party cyberattacks
• Any losses arising from unauthorised access to your account due to your own negligence in safeguarding your password

Mono77's maximum liability to any player under any circumstances is limited to the net deposit amount made by that player within the 30 days preceding the arising of the claim.

The collection, processing, and storage of your personal data is governed by the mono77 Privacy Policy, which forms part of these terms. By accepting these terms, you also agree to the terms of our Privacy Policy.

In summary, mono77 is committed to:

• Not sell or share your personal data with third parties for marketing purposes without your consent
• Retaining your data only for as long as necessary for platform operational purposes and legal compliance
• Granting you the right to access, correct, and request deletion of your personal data
• Protecting all your data with industry-grade encryption and the latest technical security measures

For more information, please refer to the Privacy Policy ours.

Mono77 takes responsible gaming seriously. We believe that online entertainment should remain a fun and controlled activity, not a source of financial or emotional stress.

Our platform provides the following self-control tools that you can activate at any time from your account settings:

• Deposit Limit — Set daily, weekly, or monthly deposit limits based on what you can afford
• Betting & Loss Limits — Control the maximum amount you are willing to wager or lose in a single session
• Break Period — Take a break from playing for between 24 hours and 30 days
• Self-Exclusion — Option to exclude yourself from the platform for a longer period

If you feel that gaming is starting to affect your daily life, please contact our support team or visit the Responsible Gaming for further assistance.

Mono77 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any material amendments will be communicated to players via their registered email or in-app notification at least 7 days before the effective date, except in emergencies requiring immediate action.

The latest version of the Terms and Conditions will always be available on this page with a clear update date. Continued use of the platform after changes take effect is considered acceptance of the latest terms.

If you disagree with any amendment made, you have the right to close your account before the effective date of the change by contacting our support team.